The World’s Best Post Offices, The much-maligned U.S. Postal Service stacks up interestingly well in worldwide positions.

The World’s Best Post Offices, The much-maligned U.S. Postal Service stacks up interestingly well in worldwide positions.

Neither snowfall, nor rainfall, nor temperature, nor gloom of evening may remain the US mail carrier, but soon, the weekend might. On Feb. 6, the usa Postal provider made the long-anticipated move of closing Saturday mail distribution. With need for snail mail and paper payment dropping additionally the re re re payments of worker advantages turning up, the venerable USPS is anxiously researching to save money, having twice defaulted on its needed re re payments into the government that is federal.

But just how do America’s mail companies build up internationally? In belated 2011, Oxford Strategic asking, a Uk company, circulated a report ranking the postal solutions associated with the G-20 nations based on three metrics: “provision of usage of vital solutions, ” “operational resource effectiveness, ” and “performance and general public trust. ” Guess whom arrived in first? That’s right: the great old U.S. Of the.

1. The Usa Postal Provider

Effectiveness might not be the very first term that comes in your thoughts whenever People in america consider the USPS, but U.S. Mail providers are better at using their restricted resources than just about any of these counterparts, based on OSC’s research. In a single 12 months, America’s mailmen and ladies delivered 268,894 letters and 2,633 parcels per carrier — more than virtually any country — to 151 million details. All told, the USPS is the reason 40 per cent for the mail that is world’s (yes, that figure counts your Victoria’s Secret catalogues). And despite complaints about customer support, whenever scientists in a study that is different 159 countries’ post workplaces how fast the average letter delivered to a fake target will be came back, the usa also arrived in very very very first.

The Oxford writers acknowledge that the problem is with in flux as a result of the rapidly decreasing interest in the post office’s services. America already lags behind other nations in 12th put on “provision of access” — which steps the amount of citizens per post office — and would probably aggravate in the event that USPS follows through on its retrenchment plans.

The obstacle that is biggest to a far more efficient postoffice will be the U.S. Congress, that has didn’t accept reform efforts such as creating stores in post workplaces, increasing costs, shuttering less-used workplaces, and closing six-day distribution. (included in its brand new cost-saving measures, the USPS has been able to circumvent Congress by keeping parcel that is only on Saturdays to ensure that, theoretically, there’s still some solution six times per week. )

As well as in situation you US declinists had been wondering, Asia ranks final regarding the study.

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Japan’s post workplace scores highest on general general public trust as calculated by studies carried out by the global World Economic Forum and 2nd on effectiveness. And unlike many nations, this has really increased the true amount of post workplaces in modern times. It is additionally a whole lot more compared to a postoffice. Japan Post additionally provides banking and insurance coverage services and it is the world’s biggest institution that is financial with assets of $3.3 trillion — a lot more than the GDP of France.

The fate of Japan Post has been one of the most contentious issues in Japanese politics over the last decade despite its popularity with customers. Prime Minister Junichiro Koizumi pressed by way of a bill buying the privatization of Japan Post in 2005 whilst the centerpiece of an extensive reform that is economic, despite intense opposition that almost brought down their federal federal government. The program had been scaled back once again following the opposition Democratic Party took over in ’09, however the hope remains to fundamentally spin the monetary solutions unit off in to a bank that is private can subsidize the price of mail delivery.

Japan Post took a blow that is major the 2011 tsunami, with up to 330 post workplaces damaged or putting up with major damages.


Ranking within the top five in most three for the study’s metrics, Korea Post sticks out for the transparency of the customer support: It lists all client complaints independently on its internet site when it comes to general public to see. Workers get bonuses linked with customer support, and consumer surveys rank it as one of the country’s most popular organizations.

In the past few years, Korea Post was after Japan in to the economic solutions market, supplying cost cost cost savings reports, insurance coverage services and products, and bank cards directed at low-income clients. In certain areas that are remote post offices also offer solutions like train and flight bookings also.


With big and sparsely populated rural areas to pay for within the country’s vast interior, Australia’s national postal service faces economic problems similar to those the USPS faces in since the hill West and Great Plains, as well as its ratings on all three measures have actually dropped in modern times.

But Australia Post happens to be a pioneer to find revolutionary techniques to raise revenue and keep services in remote areas. These generally include enabling privately owned post workplaces in tiny towns that run like franchises, with owners buying a license to produce official postal services.

These outlets that are retail offer other things, including souvenirs, publications, office materials, and coffee and tea — making them similar to basic shops that offer postal services than conventional post workplaces. Australia Post has additionally partnered with banking institutions to supply services that are financial rural areas.

Because of these initiatives, Australia Post raked in a profit greater than U.S. $290 million in 2011/2012.

With just 1,516 residents per postoffice — compared to 8,409 and much more than 24,000 in Asia — Canada ranks greatest on earth for usage of postal solutions. But like its neighbor towards the south, Canada happens to be struck by increasing expenses and reduced needs because of its solutions.

The us government established a $2 billion modernization plan this season, that may consist of equipment that is updating purchasing more cars. Unions have objected to brand brand new guidelines requiring page providers to transport two packages as opposed to one, and have now also expressed concerns that the investment in brand brand new technology is really a prelude to large-scale layoffs. (Canada Post denies this, but does want to reduce its workforce through attrition. )

Canada Post in addition has put up a free of charge online billing solution called ePost, that allows clients to cover bills online and manage monetary documents through the postal service’s web site. The U.S. Government Accountability workplace has recommended that the USPS arranged the same solution, but Congress has yet to simply take up the concept.

Denis S. Hurd/Flickr

6. Deutsche Post (Germany)

The future of the USPS might look a lot like Germany, which has the only fully privatized post office in the G-20 if the Tea Party had its way. Since it was privatized in 1995, eliminating 100,000 positions and all but 24 of its physical buildings though it is still required by law to deliver nationwide six days a week, Deutsche Post has jettisoned almost all of its infrastructure. German post workplaces are now actually, for the many component, within other company like banking institutions, food markets, and — in some rural areas — private houses.

Though it lags behind general general general public rivals in efficiency — its providers deliver not as much as a 5th regarding the letters than their counterparts when you look at the USPS — Deutsche Post happens to be innovative various areas such as for example E-Postbrief, makes it possible for clients to sent emails which can be delivered as real mail. In 2002, Deutsche Post bought worldwide logistics company DHL, which makes it the world’s courier service — that is largest and thus many People in the us have in fact actually already utilized the German postoffice without also realizing it.